FAQ

Check in time begins at 4:00 PM and check out is 11:00 AM.

Early check-in may be available on your day of arrival.  Please check with a front desk agent to see if it applies during your stay.  If it is available on your day of arrival, a $25 early check-in fee may apply.  

Yes, the hotel requires a $50.00 deposit per night. This is an authorization on your credit card for incidental purposes only. The authorization will be released upon check-out if you do not incur any incidentals. This may take 5 to 8 business days to reflect on your statement depending on your bank.

The Point Hotel & Suites daily hotel services fee of $11.50 plus taxes per room, per night, will be added to the room rate and includes:

• Self-parking 
• Scheduled theme park shuttles
• Wi-Fi internet in all suites and public areas
• In-room coffee service 
• Fitness Center Access
• Unlimited local and 800-number phone calls

The hotel does not offer any pre-payment options. For the safety and security of our guests, the guest checking in must provide their own valid credit or debit card, along with their photo identification, upon arrival at our hotel for our Guest Service Team to process payment for the pending balance and continue with the check-in process.

We are pleased to offer a daily refresh service that includes replacing used towels, removing trash, replenishing bathroom amenities (as needed) and remaking beds with existing linens. We do offer additional a la carte housekeeping services, including a full cleaning of your room, for an additional fee. Please contact our Front Desk for pricing and to schedule your service. We do require at least 24 hours noticed to schedule. 

Smoking is not permitted in hotel rooms. Smoking is permitted in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.

Please note: smoking marijuana is not permitted at any time, even in designated smoking areas.

A guest of 21 years or older does need to be checking into the room, providing payment for the reservation, and staying in the same room. Our Front Desk will request an ID at check in and will need to confirm the guest’s age.

The hotel does not provide Airport Transportation. Taxicabs are readily available and we are more than happy to coordinate for you, to or from the airport. An average taxicab ride from the airport is $45-$50 for up to 4 people, one way. In addition, there is a service called Mears Transportation that takes arriving guests from the airport to their hotel for $18.00/per person. You can contact them at 407-422-2222407-422-2222 to coordinate any transportation. Depending on the number of individuals arriving you can choose the one that would be the most economical for you.

This hotel offers scheduled shuttles to Epcot (Walt Disney World theme parks), SeaWorld, and Universal Orlando. The I-Ride Trolley offers shuttle service to all the International Drive attractions for a modest fee. The Point Hotel and Suites on Universal Blvd is a great option for hotels with shuttle service.

At our concierge desk in the lobby guests can purchase theme park tickets to all Orlando attractions, including Universal Studios, Blue Man Group, Disney World, Seaworld, and more!

Yes. WiFi is available in all suites and throughout the resort, including by the poolside Cabana Bar & Grill. This is included in the Resort fee.

No, pets are not accepted at The Point Hotel and Suites on Universal Blvd.

No. The Barista, in the lobby, does have a hot buffet breakfast and a la carte options available for purchase. Seasonally, certain packages may offer a breakfast-inclusive package.

Yes. Package handling is free for up to 5 days held. The package handling fees start at $10 for one small package (under 25 pounds) and $15 for any package over 25 pounds, for every 5 days held. Additional fees for more or larger packages or longer times may apply. Please contact the hotel directly at 407-956-2000407-956-2000 for the exact fee.